Legal operator and privacy contact
This website is operated under the trading name Buffets Peterborough. For a privacy question or request, use the contact form. Select “Other event”, enter “Not applicable” for the venue or area, and start your message with “Privacy request”. If you have already contacted us about an enquiry or booking, you can reply to that correspondence.
Website and local planning tools
The contact enquiry form and local planning tools have different purposes. The local tools described above run in your browser; reviewing, copying or downloading a planning brief does not send it to the team. A copied or downloaded brief stays under your control. Planning choices are not automatically imported into the contact form.
OpenAI ChatGPT Sites provides the hosted website and its access controls, and Cloudflare supplies hosting infrastructure. The hosting providers may process technical request and security information needed to deliver and protect the website. This website does not add advertising trackers, marketing cookies or third-party analytics. Hosting services may use essential security and session mechanisms.
Contact enquiries and staff review
The contact form asks for your name, email address, optional phone number, event type, optional event date and guest count, venue or general area, and event message. The enquiry identifies which service website you used. Required fields help staff respond to your request. Leave out home addresses, payment details, medical histories and other guests’ private information.
Accepted enquiries go privately into the operator’s existing customer relationship management records. Authorised staff review the enquiry and receive a notification through the existing central business inbox; Resend provides notification email delivery. Staff can reply through the existing business correspondence route. Details are not sold or sent to a panel of suppliers.
Enquiry information is used to take steps you request before a potential contract, prepare a quotation and communicate about your event. Business administration and service security rely on the operator’s legitimate interests, balanced against your rights. Privacy requests are handled separately to respond to your request and meet applicable data protection obligations. Submitting an enquiry does not subscribe you to marketing, reserve a date or confirm a booking.
Cloudflare Turnstile helps prevent automated abuse. Loading and completing verification involves Cloudflare processing technical and security information. The verification token is checked by the website’s enquiry adapter; the token and hidden anti-spam field are not included in the enquiry details sent to the customer relationship management records. The contact form needs JavaScript and verification to send an enquiry. Its on-screen status shows when receipt is confirmed and explains when the outcome remains unconfirmed; an unconfirmed request may already have been saved. A local planning brief is never submitted automatically.
Providers and international processing
Service providers may process information outside the UK; no UK-only storage guarantee is made. OpenAI’s published ChatGPT Sites Data Processing Addendum describes UK transfer safeguards through standard contractual clauses with the UK Addendum for covered hosted data. You can request current provider details, the applicable safeguards and a copy of relevant safeguard information using the contact route above.
How long enquiry records are kept
Enquiry records are kept while the enquiry and any related follow-up remain relevant, then reviewed for removal or anonymisation. If you book, event and agreement records are kept for the event, subsequent administration and any necessary complaint or legal-claim period. Financial records follow applicable legal and tax requirements. Security records are kept for their security and investigation purpose.
Your right to object
You can object to processing based on legitimate interests. Use the contact route above to exercise that right.
Your choices and rights
Depending on the circumstances, you can ask to access, correct, erase or restrict use of your information, and receive or transfer information where the right to portability applies. Use the contact route above; identity may need to be verified before records are disclosed or changed. For an existing enquiry or booking, you can also reply through its existing correspondence.
You can complain to the Information Commissioner’s Office. You do not have to contact the operator first.